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Senior Manager - Customer Onboarding & Implementation

Company

Team Global Express

Location

Australia, Victoria

Type

Full time

Ready to lead the moment where customer promises become customer reality?

We’re looking for a bold, customer-obsessed leader to own and elevate Freight onboarding and implementation.

As Senior Manager – Customer Onboarding & Implementation, you’ll lead a specialist team responsible for delivering seamless, consistent, high-quality onboarding from deal won to live operations.

This is a high-profile leadership role where you’ll partner with Sales, Operations, IT, Finance and Shared Services to deliver well-governed implementations fast, smooth and built to last.

You’ll also take the lead on key strategic and brand-critical customer implementations, representing TGE in customer forums and executive-level conversations.

What You’ll Own

  • Lead and develop a high-performing onboarding & implementation team

  • Drive end-to-end governance and delivery of customer implementations

  • Act as senior e...

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