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Senior Manager, Customer Experience & Performance

Company

TDCX PH Inc

Location

singapore, singapore

Type

Full-time

A global service provider in Singapore is seeking a team manager to oversee performance metrics and team responsibilities. The role requires a candidate with advanced education and 5-7 years experience in a related field, specifically in contact centre operations. Responsibilities include managing team structure, monitoring satisfaction metrics, and facilitating effective communication within the team. The company offers attractive remuneration and a positive workplace culture.
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