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Senior Manager Claims & Cost Containment
Company
AXA Group
Location
montreal, qc
Type
Full-time
Join AXA Partners as the Director of TPA and Cost Containment – Lead Innovation and Excellence in Travel & Medical Claims!
What you’ll be doing:
Oversee the strategic direction and operational excellence of AXA Partners' Travel and Medical TPA activities, including offshoring claims functions.
Lead a team of 4 department managers and indirectly manage over 50 staff, fostering a high‑performance, customer‑centric culture.
Develop and execute business plans and budgets aligned with global AXA transformation objectives, ensuring operational stability and growth.
Drive change management initiatives to boost productivity, improve service quality, and implement process improvements utilizing Lean methodologies.
Build and maintain strong relationships with key clients, intermediaries, and partners, supporting new service development and business opportunities.
Manage outsourced cl...
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