Serve local APAC business to make sure their business needs are met in a timely manner; Answer questions and provide local L3 Dev support independently when required, without needing Dev from other regions; contribute to trouble-shooting PROD incidents occurred in other time zone/regions – a.k.a the 'Follow the Sun' model.

We make sure APAC business' requests and complaints are well heard and presented as requirement inputs to the overall Global FICC solution delivery.

Obtain and Preserve knowledge of critical FICC applications and platforms, to be able to independently upgrade as well as develop new addition to existing applications, in addition, actively participate and contribute in Global major project delivery initiatives.