Job Title: Senior IVR Developer (Cisco CVP / DTMF IVR)

Experience Required: 4+ Years

Role Overview:

We are seeking a Senior IVR Developer responsible for designing, developing, enhancing, and supporting DTMF and Voice Bot solutions within a large-scale enterprise contact center environment. The role focuses on delivering high-quality IVR applications, ensuring seamless integration with contact center platforms, and maintaining high availability in a 24x7x365 production environment.

The position involves end-to-end development, integration, production support, and continuous improvement of enterprise IVR systems and conversational platforms.

Key Responsibilities:

IVR Development & Support