The Senior IT Support is a pivotal role combining expert-level technical support, leadership, and security governance. Beyond resolving complex hardware and software issues, this individual serves as the IT Team Lead, mentoring junior staff and driving organizational compliance with international standards such as ISO 27001:2022. You will be responsible for ensuring a secure, resilient, and high-performing technology environment that aligns with business objectives.

Key Responsibilities

1. Team Leadership & Strategic Oversight

• Team Lead: Serve as the primary technical lead, responsible for task prioritization, workload management, and providing technical direction for the IT team.
• Mentorship: Provide guidance, training, and oversight for junior team members supporting internal IT and security operations.
• Collaboration: Partner with internal stakeholders, management, and external vendors to deliv...