The IT Senior Operations Engineer is responsible for daily operation, maintenance, troubleshooting, and technical optimization of the company’s IT infrastructure and server platforms. This role focuses on hands-on technical support to ensure stable operation of networks, servers, virtualization platforms, and related IT services in both office and factory environments.

Key Responsibilities

1. Network and Security Operations

• Perform daily configuration, maintenance, inspection, and troubleshooting of firewalls, switches, wireless access points, and routers.
• Handle incidents related to LAN, WAN, Internet, VPN, and Wi‑Fi connectivity to ensure stable and reliable network services.
• Support the execution of network security policies, access control, port management, device hardening, and routine change activities.
• Assist in analyzing network bottlenecks, link issues, and device alarms, and provide technical improvement sugge...