Work closely with internal team and user to gather, analyze and define current business processes as well as their requirements.Gather user requirements and prepare the business requirements document (BRD) and business process.Supporting the Project Manager in delivering the project plan on-time.Provide on-going application support and be involved in various stages of the Software Development Life Cycle (SDLC).Conduct User Acceptance Testing (UAT).Conduct user requirement analysis for the development and for enhancements to existing systems.Plan and coordinate end-user training for any system implementations or enhancements.Liaise closely with IT Development team in project implementation, application testing, supporting on new releases patches and product feedback.Record and track project, issues and resolution and prepared progress & status report in timely mannerAny ad-hoc tasks assigned by immediat...