Position Summary

Provide service management, strategies, and support for NYU's Learning Management System (LMS) that serves the teaching and learning needs of the university. Manage the quality, progress, and lifecycle of native or integrated tools. Lead consultative and project-based support for the use of these tools for teaching and learning. Assess overall use of core or integrated tools and help guide strategic planning efforts to improve processes. In the event of an outage or service disruption, this position is required to respond immediately (including responding outside of working hours).

Qualifications

Required Education:
Bachelor's Degree in educational media, instructional technology, project management, technology management, or related field.

Preferred Education:
Master's Degree in educational media, instructional technology or related field strongly preferred.

Required Experience:
5+ years relevant professional exper...