Lead solution architecture and design for multi-site, geo-redundant systems. Develop High-Level and Low-Level Designs (HLD/LLD) and validate Detailed-Level Designs (DLD) before deployment.

Define reference architectures and golden images; champion automation-first strategies for provisioning, configuration, patching, and system upgrades.

Own technical delivery plans, risk identification, and mitigation strategies across staging and production environments. Ensure proper validation through documented unit, integration, and UAT testing.

Partner with engineering and PMO teams to maintain governance frameworks, manage change control, and align key stakeholders at every project milestone.

Serve as the highest-level (Tier-3/4) escalation point for critical incidents (Sev-1/Sev-2). Lead incident resolution, conduct root-cause investigations, and drive implementation of permanent corrective measures.

Act as the technical lead during pre-sales and delivery ...