Manage daily operations, configuration optimization, and user support for Microsoft 365 environments, including components such as Exchange Online, SharePoint, and Teams.
Proficient in VMware vSphere and VMware Cloud Director, with hands-on experience in deploying, monitoring, troubleshooting, and optimizing virtualization environments.
Familiar with Ruijie Wireless, Huawei Switches, and firewall configurations (including Fortigate), including maintenance and security policy implementation.
Proficient in configuring and managing core Windows Server services such as DHCP, DNS, WSUS, and WDS to ensure system high availability.
Develop PowerShell scripts for IT operations automation to optimize repetitive tasks and improve efficiency.
Collaborate with security teams, network teams, and external vendors to resolve complex technical issues and ensure IT infrastructure stability and security.