**Location:** Hybrid Pune

**Position Summary:**

Bentley Systems is seeking a Senior Colleague Services Specialist with a builder's mindset to join our team in India. In this role, you will be a hands-on lead for process innovation, responsible for both executing core HR transactions and fundamentally improving how our team operates.

Your primary mission is to add business value by transforming how we handle global HR transactions. You will achieve this by identifying inefficiencies, building automations, and leveraging AI to increase the team's capacity while ensuring an excellent level of quality. You will have the autonomy to propose new approaches and will partner directly with stakeholders to design and deploy scalable, end-to-end processes.

The impact of your work will be clear and measurable: you will create a friction-free experience for our colleagues, enabled by carefully designed processes and the smart use of technology. This is an ideal ...