Elevate HR operations with Pratt & Whitney Canada as a Senior Analyst in Longueuil. This on-site role focuses on complex case management and requires expertise in Workday HCM and ServiceNow.

Join our Employee Service Center to tackle intricate HR queries and provide strategic guidance to Tier 1 Analysts. As a Senior HR Analyst, you'll leverage your HR generalist knowledge to manage employee relations, performance management, and improve data integrity continuously. Strong analytical skills and customer focus are essential for driving effective resolutions.

Key Responsibilities:
• Manage complex escalations and Tier 1 support cases
• Provide advisory support on HR policies and procedures
• Ensure accurate handling of HR data changes in Workday
• Maintain case documentation within ServiceNow
• Identify improvement opportunities in HR processes

Requirements:
• Bachelor's degree in HR or related field
• 3-5 ye...