Required Skills & Experience

• Strong working knowledge of
• Google Admin Console
• Google Drive permissions and ownership
• Google Vault
• License management
• GAM (Google Apps Manager)
• 3 years managing enterprise Google Workspace changes
• At least 2+ years handling:
  • Platform-wide configuration changes
  • App deployments
  • Feature governance
  • Organizational Units (OUs)
  • Feature-level controls
  • Service enablement / disablement
• Ability to configure Workspace services at:
  • Tenant level
  • OU level
  • Group-based level
  • Evidence from Tickets
  • Enable/Disable Gemini
  • Turn off Google Vids
  • Create target audiences

Role Definition

• Incident Management (INCs)

Sample Ticket Patterns

• Important Google files dele...