Tink is seeking an individual contributor in Bogotá for a technical support role focused on analyzing and resolving complaints for both internal and external staff. This hybrid position requires a minimum of 2 years of experience in customer service, proficiency in English, Spanish, and Portuguese, as well as excellent communication skills.

The role involves processing urgent requests, triaging issues, and educating clients on the use of Visa Portals. Candidates should have strong PC skills and be detail-oriented to ensure a high standard of support.