We are seeking an experienced AI/LLM Engineer to join our Data-Driven Customer Insights team and lead innovative Large Language Model and AI‑driven capabilities.

In this role, you will contribute to the OneCustomer product, an AI‑driven initiative at Boehringer Ingelheim aimed at transforming how we engage with healthcare professionals and internal stakeholders.

The DevOps team builds and operates scalable digital solutions that enable real‑time sharing of customer insights, leveraging data and cutting‑edge technologies to support strategic decision‑making across Commercial, Medical, and Analytics functions.

As an AI/LLM Engineer, you will play a pivotal role in designing, configuring, developing, and operating AI components that power OneCustomer.

You will lead LLM/Machine Learning related topics, ranging from prompt engineering to observability and compliance, and help shape how AI augments customer understanding across the organization.

You w...