Seeks and prospects for high value target accounts to win new customers generally in the 100k - 500k range net sales per annum; focusing bringing new customers on board.
Builds rapport and trust with customers by being informed about customer's business and the market
Assesses the type and size of customer needs and recommends solutions based on these needs by using industry knowledge
Closes business connecting a customer need with a DHL solution and the value it may create for the customers
Gathers customer and market information to update product and trade lane on current conditions
Supports customer retention by conducting joint visits with Product, TL and organizing workshops inviting customers to share information on updated regulations, products, etc.
Ensures successful retention of customers by maintaining close liaison with them, ascertaining their satisfaction level via DHL Globa...