Provide guidance and support to managers and employees on a wide range of ER and IR issues, including performance management, disciplinary actions, grievances, and conflict resolution.
Managing disciplinary issues by investigating the alleged misconduct, preparing necessary documentation, and recommending the appropriate action to close the case.
Supporting the development, interpretation, and application of company policies, and procedures, labour relations, contract administration, grievance handling, employee counselling, and discipline matter.
Develop and deliver training programs for managers and employees on ER/IR policies, procedures, and legal obligations, fostering a culture of compliance and accountability.
Represent the company in discussions with regulatory agencies, arbitrators, mediators or auditors, advocating for the organization's interests while upholding legal and ethical standards.