Manages customers under operations vertical in a manner that reduces operating costs, increases revenues and ensures customer expectations are exceeded.
Responsibilities
Pursues additional business opportunities to expand the business and to increase customer satisfaction. Completes long‑range planning to support overall goals of the Company.
Responsible for the discipline and morale of the programs under the vertical.
Responsible for headcount in excess of 1000 employees. Supports the Company and the goals of the VP, Operations.
Coordinates with Company senior staff, peers and senior staff via email, phone, fax and in person.
Directly and indirectly leads business unit teams to meet exceed customer expectations and meet Company financial goals.
Creates and reviews forecasting of revenue and capital expenditures, in a manner which reduces operational costs, increases revenue, exceeds c...