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Senior Desktop Support

Company

Pyramid Consulting, Inc

Location

Boston, Massachusetts, United States

Type

Full-time

Immediate need for a talented Senior Desktop Support. This is a Fulltime opportunity with long-term potential and is located in Boston MA (Onsite). Please review the job description below and contact me ASAP if you are interested.

Job ID: (phone number removed)

Pay Range: $64000 - $65000/annum.  Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
 
Key Responsibilities:
  • Provide day-to-day IT support operations at clinical locations using the ServiceNow 
  • ticketing system which includes traveling on site to clinics.
  • Provide support for end-user experience - such as onboarding, technical installation 
  • of hardware, answering technical questions and following up with users.
  • IT Support for any escalations from a clinical location.
  • Diagnose, troub...

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