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Senior Data Analyst

Company

Duotech

Location

singapore, singapore

Type

Full-time

Job Duties:

  • Communicate with operation managers, customer supports, business owners and stakeholders to gather operation data on monthly basis
  • Data analysis, data-base creation and management, for easy trace of all operation data and report generation.
  • Actively coordinate within team, cross-function team within company and 3rdparty suppliers for data preparation.
  • Familiar with operation procedure and identify and implement process improvements
  • Plan and scheduling the training for members within the department.
  • Draft and keep training materials up-to-date.
  • Support the maintaining and updating of product information on website.
  • Keeping records of customer interactions, comments and complaints.
  • Ad-hoc task as assigned by supervisor.

    • Job Requirements:

  • Good excel, powerpoint or other software, Power BI and data analysis skills so as to help out in group report and presentati...

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