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Senior Customer Success Manager - (French Speaking)

Company

MoEngage Inc.

Location

Paris, Île-de-France

Type

Full-time

Responsibilities:


  • Onboard closed leads with Integration support

  • Be the point of contact for Accounts and be responsible for the growth of the customer

  • Advise clients on the most effective ways to use the MoEnagage Platform

  • Be a Product Evangelist, consulting the top internet companies on their growth.

    • Requirement:

  • 3+ years of experience with clients or managed accounts, across Technical, Presales, Technical Account Management

  • Understanding of the Mobile Ecosystem & App Marketing. Previous experience in Success or Support Engineer role for a Saas company is a plus.

  • SaaS and B2B experience is must.

  • Ability to understand customer requirements and see how MoEngage can add value in various way.

  • Take ownership of the relationship post sales and grow the customer

  • Champion the product and be an evangelist

  • Empathy - Needed in any client f...

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