Responsibilities

• Communicate professionally in Chinese, English, and Bahasa Malaysia
• Understand customer needs and recommend suitable products, bundles, or promotions to drive conversion
• Follow up on customer orders, handle resend/return, delivery status, and basic after-sales enquiries
• Support online sales campaigns, product launches, and peak period activities
• Coordinate with warehouse and logistics teams to ensure accurate product availability and order fulfilment
• Maintain accurate records of customer interactions, enquiries, and sales-related cases
• Provide feedback and insights on common customer questions to improve sales and marketing execution
• Perform other sales support or administrative tasks as assigned

Requirements

• Diploma or Degree in Business Administration, Marketing, Communications, or related fields.
• Fresh graduates are encouraged to apply.
• Go...