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Senior Customer Care Specialist - Healthcare OTC

Company

Boston Scientific

Location

Mexico, tamaulipas

Type

Full-time

Boston Scientific is seeking a Senior Customer Care Representative in Mexico, Tamaulipas, to provide exceptional customer service and resolve complex inquiries. The ideal candidate will have 3–5 years in a client-facing role, strong communication skills, and proficiency with CRM systems like Salesforce and SAP.

You will work cross-functionally with internal teams to improve service delivery and represent the brand with professionalism. A bachelor's degree in Business Administration or related field is required, along with a commitment to compliance and quality.

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