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Senior CRM & Customer Experience Lead – Spain

Company

Geely Auto España

Location

vitoria, país vasco

Type

Full-time

Geely Auto España is seeking a Customer Relations Lead to enhance customer experience and ensure regulatory compliance across Spain. You will develop a comprehensive CRM strategy and manage customer case resolutions, ensuring customer satisfaction while aligning with the brand's standards.

This role also entails leading a customer-centric team, analyzing customer data for business opportunities, and implementing effective retention programs for the dealer network.

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