As a Senior AI Delivery Engineer in the Solution Delivery department, you will be a hands‑on technical owner responsible for designing, building, and deploying enterprise‑grade conversational AI and agentic automation solutions on the Omilia platform. You will serve at the intersection of AI engineering and client delivery — translating complex CX requirements into production‑ready implementations. This role is structured as the entry point to technical leadership at Omilia.

Accountabilities

• Own technical delivery quality from design through go‑live and hypercare — ensuring on‑time, on‑budget outcomes aligned with client CX goals.
• Serve as the primary technical point of contact for assigned client engagements — translating business requirements into technical architectures and CX designs.
• Proactively identify and manage delivery risks, elevate complex technical issues, and drive resolution with urgency.
• Provide technical guida...