**About this role:**

Wells Fargo is seeking a...

**In this role, you will:**

+ Support internal and external customers with inquiries and complaints regarding loan servicing needs
+ Monitor loan system and resolve customer issues, and process complex transactions online
+ Perform moderately complex administrative, transactional, operational and customer support tasks
+ Act as primary loan servicing contact that involve construction monitoring and disbursements
+ Monitor collateral and preparing payoff letters, releasing collateral
+ Audit loan systems of record for new loan setups, modifications and data input, and customer research and billing
+ Receive direction from supervisors, and escalate non-routine customer concerns to experienced individuals
+ Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
+ Interact with internal customers
+ Receive direction from leaders
+ Exercise indep...