Senior Commercial Client Administrator

The Senior Commercial Client Administrator serves as a subject matter expert, providing moderately complex administrative and operational support to Relationship Managers and direct client service to business clients. This role involves independent handling of tasks with potential financial exposure to the bank.

Essential Duties & Responsibilities:

• Handle complex client inquiries, account transactions, and documentation, ensuring prompt and accurate resolution.
• Prepare, review, and coordinate required loan documentation, using platforms such as nCino and Salesforce.
• Serve as a liaison between Relationship Managers, Lending Services, and other bank areas to coordinate workflows and resolve issues.
• Monitor and analyze account activities, proactively addressing risks or discrepancies.
• Support fraud monitoring efforts, including red flag activity and preparing Enhanced Due Di...