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Senior Care Advocate – Complex Inquiries & E‑Commerce

Company

API Delevan, Inc.

Location

manila, metro manila

Type

Full-time

A leading customer care solutions provider is seeking an Advocate II in Manila to support customer inquiries and ensure seamless experiences. The ideal candidate will bring at least three years of Customer Care experience and familiarity with Oracle and SAP. Responsibilities include resolving complex inquiries and providing solutions to customers, all while working in a fast-paced team environment. Excellent communication skills and a strong customer-focused attitude are essential for success in this role.
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