Champion a customer‑focused culture, ensuring end‑to‑end integrity of business and technical requirements across digital banking journeys.
Analyze and develop functional and technical requirements based on solution documentation.
Facilitate requirements gathering and design sessions with multiple stakeholders, translating outcomes into user stories, use cases, sequence diagrams and process flows.
Drive joint application design and solutioning sessions with architecture, development and security teams to inform high‑level estimates for large and medium‑sized initiative intake.
Create, refine, and manage product and release backlogs, supporting prioritization, dependency management, and delivery forecasting.
Bridge the gap between Business and IT, ensuring shared understanding and alignment on both functional and non‑functional requirements (such as reporting, performance, interfaces, and constraints).