Senior Business Consultant of Enterprise Client & Information Delivery (EC&ID) for customer segment with P&C Canada, P&C US, Wealth, Commercial and Capital Markets – support the establishment of an operational enterprise customer information (ECIF) as well as Information Delivery Platform (IDP) across BMO Financial Group that allows for an integrated enterprise customer experience across channels and LOBs.
Responsibilities
- Consistent Customer data collection across channels (i.e. name, address, household, connections, channel preferences/permissions)
- Direct linkages of product systems to CIF platform as the front end platform to launch into product set up
- Daily Customer information delivered to analytical data marts for use by businesses for insights, analytics and reporting
- Support the establishment of Party Model logic & governance (consistent data collection, data clean‑up and matching)