As a Business Analyst, you will have the responsibility to be proactive in understanding and analyzing technical solutions and how to improve them. You will be asked to identify areas to strengthen the operational effectiveness and excellence, leverage technology and improve the quality of process, programs or applications for the business area(s).
Engage with stakeholders and understand requirements for issue resolution
Be an active member of a technical support team and manage the resolution of critical incidents
Identify opportunities for functional improvements and enhanc...