At least 10 years in Business Analysis

Nice to have: FTI certified BA and Coming from banking

CV should have the below keywords:

• Use case diagrams
• As in analysis
• To be analysis
• Business requirement mapping
• Functional requirement mapping
• Stakeholder matrix
• Present to exco

Requirements

BA with Contact Center experience mandatory

• Use case diagrams
• As in analysis
• To be analysis
• Business requirement mapping
• Functional requirement mapping
• Stakeholder matrix
• Present to exco