Speak to customers, either face-to-face or over the phone, gain an understanding of customers' specific business needs, and apply product knowledge to meet them
Ensure quality of service by developing a thorough and detailed understanding of technical specifications and other features of employers' systems and processes, then documenting them.
Carry out cold calling to create interest in products and services, generate new business leads, and arrange meetings, Identify and develop new business through networking and follow-up courtesy calls.
Prepare and deliver presentations and demonstrations of software to customers.
Market and promote a portfolio of products by writing and designing sales literature and attending industry events
Maintain awareness and keep abreast of constantly changing software and hardware systems and peripherals
Provide technical advice to customers on all aspe...