This role is responsible for managing claims within the Power portfolio and coordinating claims administration, facilitating effective communication between clients, insurers, adjusters, consultants, and other stakeholders, while ensuring claims are managed professionally, efficiently, and within agreed service standards.

Key Responsibilities / Accountabilities

• Manage and coordinate the notification, submission, and follow-up of insurance claims in accordance with policy terms, procedures, and timelines.
• Liaise closely with clients, insurers, reinsurers, loss adjusters, surveyors, consultants, and other relevant stakeholders throughout the claims process until final settlement.
• Review claim documentation and supporting information to ensure completeness, accuracy, and compliance with policy requirements.
• Monitor claims progress proactively and provide timely updates to clients and internal management.
• Assist clients in unde...