Key Responsibilities

• Provide L1/L2/L3 production support for business‑critical applications, including root‑cause analysis and long‑term corrective actions.
• Own and resolve complex production issues across legacy and modern systems , ensuring minimal downtime and high reliability.
• Design and implement bug fixes, enhancements, and reliability improvements , with an emphasis on maintainability and scalability.
• Leverage AI‑assisted development tools (e.g., GitHub Copilot) to accelerate development, debugging, and code reviews.
• Write clean, well‑structured, and maintainable code , adhering to established coding standards and best practices.
• Troubleshoot and optimize issues across front‑end, back‑end, scripting, and cloud components .
• Develop and maintain Perl scripts for automation, data processing, batch jobs, system integration, and operational support.