Become a Senior Application Support Analyst in our Trading IT team, ensuring the high performance of essential trading applications in a time-sensitive environment.
This role is for those with significant experience in application support, specifically in commodities trading. With at least six years of IT experience and a strong command of user needs, you will play a vital role in ensuring our applications operate flawlessly. Effective communication between teams is crucial for addressing user issues and optimizing support processes.
Key Responsibilities:
• Provide second line user support and troubleshooting
• Ensure production systems are fully operational
• Respond promptly to user inquiries
• Facilitate collaboration for quick issue resolution
• Maintain critical data and document recurring issues
Requirements:
• Bachelor’s or Master’s in Mathematics, Computer Science, or Engineering
• 6+ years IT experience, 5+ in commodity application support
• Pr...