Elevate your career as a Senior Analyst with NBCUniversal's Enterprise IT Operations. This hybrid role focuses on advanced deskside support and operational excellence across diverse IT platforms.
In this pivotal position, you will report directly to the Sr. Manager of Hub Sites. Your day-to-day will involve troubleshooting technical issues independently, provisioning user resources, and managing operational tasks autonomously. Ideal candidates should be technically adept, equipped with strong critical thinking and customer-first approaches to enhance service delivery effectively.
Key Responsibilities:
• Provide advanced deskside and remote IT support
• Configure and administer tasks across IT platforms
• Manage operational tasks using internal tools
• Document procedures and task execution accurately
• Oversee onboarding and offboarding technical workflows
Requirements:
• Proven experience in IT support or deskside analyst role
• Familiarity with Active Di...