Mastercard’s Enterprise Intercompany & Service Governance (EISG) program centralizes oversight of intercompany agreements (ICAs) and outsourcing governance across principal and regulated entities. A key objective of this program is to support regulated entities in meeting their regulatory obligations related to outsourcing, operational resilience, and third‑party risk management.
The Manager/ Senior Analyst, Entity Outsourcing Operations serves as the dedicated relationship manager for an assigned entity (e.g., VLL, MTS, MAPPL, MCE), acting as the primary liaison between the entity and the centralized EISG framework.
This role is responsible for coordinating ICA lifecycle activities, supporting outsourcing governance execution, monitoring SLAs and KPIs, and ensuring regulatory readiness. The role plays a critical part in helping regulated entities demonstrate compliance with applicable outsourcing and third‑p...