Own and manage a portfolio of channel partners using Points at Work, including resellers, agencies, distributors, or other indirect go-to-market relationships as relevant.
Act as the primary relationship and commercial lead for named partners, building trusted working relationships with commercial, operational, marketing, loyalty, digital, support, and programme stakeholders.
Develop and maintain robust partner account plans covering relationship objectives, programme performance, stakeholder mapping, renewal readiness, risks, service issues, adoption priorities, and measured growth opportunities.
Lead regular business reviews, governance forums, and working sessions with partners, ensuring there is clear visibility of performance, open actions, priorities, and next steps.
Maintain a clear view of partner health across the portfolio, identifying commercial, operational, relationsh...