Establish, implement, and enforce standardized PMO governance (processes, templates, stage-gates, and metrics) to ensure consistent project delivery and auditability.
Monitor and track major IT projects under PMO governance and directly managed PMO portfolio, ensuring disciplined reporting, risk/issue/action management, and timely submission of documentation across the project lifecycle (initiation, implementation, closure).
Drive service level performance by ensuring projects and PMO deliverables are completed within committed timelines; proactively identify slippages and drive recovery plans with project managers and owners.
Partner with project managers and stakeholders to remove blockers, resolve issues timely, and improve overall portfolio health (RAG) for IT Committee Meeting (ITCM) reporting.
Coordinate and support governance forums (ITCM and IT PMO mee...