Short Summary

As the first point of guest contact, this position is responsible for explaining all of the ticket packages that CN Tower has to offer during a guest visit, and to assist with decision making and direction to ensure that guests have the best possible visit at CN Tower and in the city. 

Deliver information and recommendations on all CN Tower products and services;

Present a professional image to all visiting guests and act as CN Tower and Toronto ambassador (including providing information about the City of Toronto and surrounding areas, with knowledge on current events); 

Execute role in specific area of responsibility with demonstrated quality focus and delivery;

Interact with visitors and ensure an interactive and entertaining visit, while managing proper guest flow;

Assist guests with kiosk transactions and the verification of tickets;

Answer and assist with guest inquiries, including those received through phon...