Job Description
The Scrum Master is a servant‑leader and Agile coach responsible for enabling one or more IT delivery teams to consistently deliver high‑quality outcomes. This role partners closely with Product Owners, Engineering, QA, Architecture, and Operations to ensure effective sprint execution, backlog health, dependency management, and continuous improvement. The Scrum Master plays a critical role in supporting both new delivery initiatives and ongoing KTLO (Keep the Lights On) work within the IT organization.

Key Responsibilities
Agile Facilitation & Team Enablement
· Facilitate all core Scrum ceremonies, including Daily Scrum, Sprint Planning, Backlog Refinement, Sprint Review, and Retrospective.
· Coach teams on Agile/Scrum principles and promote self‑organization, accountability, and continuous improvement.
· Ensure teams operate with a clear Definition of Ready and Definition of Done to support predictable delivery and quality outcomes.
Backlog &...