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Scheme Manager

Company

Sanctuary Independent Living Service

Location

Manchester, England

Type

Full-time

The role of Scheme Manager will include:
  • Providing tenancy management, signposting and advice to residents

  • Promoting independent living and sign posting to appropriate agencies

  • Encouraging residents to organise and get involved in activities

  • Completing mandatory compliance tasks along with health and safety checks

  • Reporting and monitoring repairs to conclusion, ensuring all necessary paperwork is completed

  • Wellbeing calls to residents via warden call system

  • Supporting the lettings team to manage vacant flats

  • Providing cover at schemes in the region for other Scheme Managers

  • Referring residents to support agencies when required and helping them access the different service available to them

  • Dealing with low level anti-social behaviour complaints within the scheme and resolving resident disputes

    • Skills and experiences:

  • Numeracy and literacy to the ...

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