Description
As a Scheduling Success Coordinator, you will be the driving force behind enhancing the effectiveness and efficiency of Agilent’s field organization, directly impacting the business’s cost and revenue. Your focus will be on strategic planning to optimize the field service team and fulfill our customer service commitments. You will handle daily operations within a specific geography, consistently meeting and exceeding the expectations of our internal and external customers by assigning the right service engineering resource, in the right location, at the right time.
Objectives:
Assume a leadership role for the scheduling team within a specific geography, handling strategic planning of all onsite events and serving as the point of contact for leadership team issues.
Effectively schedule and optimize Agilent Field System Engineers and Alternate Service Partners for installation, repair, and maintenance servic...