Job Title: Scheduling Assistant

Location: Lancaster, PA

Duration: At least 1 year

Job Type: Full-Time, Temporary/Contract


Overview:

An exciting opportunity to join a large, well-established utility company as a Scheduling Assistant. This role plays a key part in ensuring efficient scheduling operations and exceptional customer communication. You'll serve as a central point of contact for customer inquiries and support schedulers through the entire job scheduling process.


Responsibilities:

Customer Communication & Support

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  Act as the main contact for all incoming customer calls and emails
  
  


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  Address customer inquiries and concerns directly or delegate as needed
  
  


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  Log all customer interactions...