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Scheduler/Helpdesk Operative

Company

Meridian Business Support

Location

Chelmsley Wood, West Midlands (County)

Type

Full-time

Meridian requires Temporary Scheduler / Helpdesk Operatives to join our client in Birmingham (B37)

£13.46 per hour
40 hours per week
Weekly pay
Start date: Immediate
Hybrid working available

You will provide frontline coordination and customer‑support services, ensuring that all incoming enquiries are logged, prioritised, and scheduled efficiently. This is a temporary position ideal for peak‑period support. The role requires individuals who are immediately available and have previous experience in a scheduling environment.
This position is based at our Birmingham (B37) and operates on a hybrid model, offering flexibility to work from home part of the week.

Key Responsibilities

Service Scheduling — Plan and allocate daily workloads, engineer visits, and appointments using internal scheduling tools.
Helpdesk Support — Act as the first point of contact for calls, emails, and tickets across a helpdesk operating 7am–7pm.
Shift Coverage —...

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