Job Description This job is based in Satair. If you want to know more about our business, please click here to find out more.
Job Objectives - Supporting your colleagues with IT Incidents and Service Requests
- Drive and coordinate Major Incidents to ensure that we inform our colleagues (internally/externally) and get the Major Incident at hand resolved
- Assist our colleagues in Infrastructure & Operations on tasks where hands are needed
- Purchase equipment and ensure asset management is done according to our processes
- Ensure that IAM activities are done with proper attention and care
- Capture and share knowledge through written Knowledge Articles
- Work closely with the different Service Desks within the organization of Airbus
Job Responsibilities - Ensure that users get technical problems resolved as soon as possible
- Ensure that users are running on a stable and s...