This job is based in Satair. If you want to know more about our business, please find out more. The role supports your colleagues with IT Incidents and Service Requests, drives and coordinates Major Incidents to ensure timely resolution, assists the Infrastructure & Operations team, manages equipment procurement and asset management, ensures IAM activities, captures and shares knowledge through written articles, and works closely with various Service Desks within the organization of Airbus.

Objectives include:

• Supporting your colleagues with IT Incidents and Service Requests


• Driving and coordinating Major Incidents to ensure they are resolved efficiently


• Assisting Infrastructure & Operations on tasks where hands are needed


• Purchasing equipment and ensuring asset management according to processes


• Ensuring IAM activities are performed with proper attention and care