The O2C Lead is the end-to-end design and delivery authority for the Order-to-Cash workstream across an S/4HANA transformation programme. The role spans SAP SD, Customer Service (CS), Customer Master, Contracts, Pricing, Billing, and Accounts Receivable, harmonising fragmented landscapes into a single, adoptable S/4HANA O2C template.
The Lead owns cross-module integration, drives fit-to-standard methodology, and serves as the primary point of accountability to the customer’s O2C business leadership.
KEY RESPONSIBILITIES 1. O2C Design & Configuration